How to clear your cache

If you are having issues performing a task or if you are experiencing errors, many times a simple cache clearing will do the trick.

What is cache?

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. This allows the page to load faster when you return to it. Clearing the cache can fix certain problems, like loading or formatting issues on sites. Issues can show when the website has updated its code but you're still seeing the older version.

How can I clear my cache on my browser? (select your browser)

Chrome for Windows/Mac/iOS/Andriod

Safari iOS/MacOS

Firefox

Microsoft Edge

Other

Still having issues. Try these:

1. Completely restart your device

2. Try flushing your DNS Cache

If you still have issues after trying these, please contact us.