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Registering, verifying your email and ID, passwords, account restrictions, and our policies.

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01Do I need a credit card to register?No, you do not need a credit card to register. You will need a credit card if you want to bid on an item. The…02Why do you require an ID to bid?Information on why we require ID's to place a bid03Password IssuesIf you are having issues entering your password or resetting your password04Why is my Municibid account restricted?There could be a few reasons your Municibid account is restricted. Below are the common reasons for account…

Registering

Who can register and what you'll need.

Can the public bid on items?Yes, anyone can bid on items. Some items do require special requirements for the winning bidder. Please refer to the listing page for any…Do I need a credit card to register?No, you do not need a credit card to register. You will need a credit card if you want to bid on an item. The credit card is used to…I live outside the United States. Can I register?Currently we only allow users from the United States and Canada.Why do you require an ID to bid?Information on why we require ID's to place a bidI need help verifying my email address.Help with email verification.

Signing in & troubleshooting

Passwords, email changes, caches and site status.

Why can I not log in?Some common errors users run across when logging on are as follows:Password IssuesIf you are having issues entering your password or resetting your passwordHow to change your account emailDo you need to change the email address on your account? Follow these steps.How to clear your cacheHaving issues on Municibid? Try clearing your cacheView Site StatusNeed to see if Municibid is down? Check the current status of our site.Why is my Municibid account restricted?There could be a few reasons your Municibid account is restricted. Below are the common reasons for account restrictions and steps for…

Policies

Our terms and privacy policy.

Municibid Terms and ConditionsMunicibid Terms and Conditions of Use.What is Municibid’s Privacy Policy?Where you can find our privacy policy

Still need a hand?

Real people who know government auctions inside out. Say hi and we'll get you sorted.

Email800-531-6074
Live chat: the blue bubble in the corner of every pagePhone: 800-531-6074, option 4Is Municibid down? Check site status